Facilitating an Effective Teleconference

We've all been on those conference calls. How to plan effectively for your next teleconference. (C) 2015 Laura Stack, All Rights Reserved. www.TheProductivityPro.com … [Read more...]

On Screen, All Business: The Etiquette of Videoconferencing

On Screen, All Business: the Etiquette of Videoconferencing

"We are visual creatures. When you doodle an image that captures the essence of an idea, you not only remember it, but you also help other people understand and act on it—which is generally the point of meetings in the first place." ― Tom Wujec, Canadian expert on business visualization. Here is the bi-weekly roundup of activity from Laura Stack’s blog, columns, podcast, and other featured articles. Scroll down to read the complete roundup of productivity resources to help you create Maximum Results in Minimum Time. This week on the Blog On Screen, All Business: the Etiquette of Videoconferencing   One thing early science fiction writers got right was that we would someday exchange video images along with audio when we communicated. But so far, it hasn't become as widespread as … [Read more...]

This is Bob from Phoenix: The Art of the Conference Call

This is Bob from Phoenix: The Art of the Conference Call by Laura Stack

"My strategy for this conference call is to play dead." ― Anonymous "demotivational" poster. Here is the weekly roundup of activity from Laura Stack’s blog, columns, podcast, and other featured articles. Scroll down to read the complete roundup of productivity resources to help you create Maximum Results in Minimum Time. This week on the Blog This is Bob from Phoenix: The Art of the Conference Call What do you get when you cross a meeting with a phone call? Perhaps you have seen that hysterical YouTube video called “The Conference Call.” If not, you simply must look it up. It’s extremely educational as to what NOT to do on a conference call, as it combines the worst aspects of a long distance telephone call and a meeting. Despite its challenges, conference calls resulted in a … [Read more...]

Laura Stack’s Productivity Pro eNewsletter, September 29, 2015

Here is the weekly roundup of activity from Laura Stack’s blog, columns, podcast, and other featured articles. Scroll down to read the complete roundup of productivity resources to help you create Maximum Results in Minimum Time. This week on the Blog Quick Group Decision-Making: A Brief Guide  One of the hobgoblins of teamwork is groupthink. This occurs when a team rubberstamps the decisions of the team leader or a particularly strong personality without debate. Groupthink destroys creativity and innovation, and it often occurs because people have learned that fighting for something isn’t worth the effort. If they get punished for even trying, or no one listens to them anyway, they will stop giving input. This results in a declining, hidebound team that just goes through the motions … [Read more...]

Quick Group Decision-Making: A Brief Guide

Quick Group Decision-Making: A Brief Guide

"Most of us are going through life without interrogating whether our decision-making processes are fit for purpose. And that's something we need to change - especially when the stakes are high and the decisions are of real import." – Noreena Hertz, English economist. One of the hobgoblins of teamwork is groupthink. This occurs when a team rubberstamps the decisions of the team leader or a particularly strong personality without debate. Groupthink destroys creativity and innovation, and it often occurs because people have learned that fighting for something isn't worth the effort. If they get punished for even trying, or no one listens to them anyway, they will stop giving input. This results in a declining, hidebound team that just goes through the motions and falls apart when the guiding … [Read more...]

Quick and To the Point: Texting and Instant Messaging Protocols in the Workplace

Quick and To the Point: Texting and Instant Messaging Protocols in the Workplace by Laura Stack #Productivity

"Email, instant messaging, and cell phones give us fabulous communication ability, but because we live and work in our own little worlds, that communication is totally disorganized." -- Marilyn vos Savant, American newspaper columnist. Communication may be the most important factor in any partnership, and it's certainly a glue that binds a team together. But it comes in many forms, especially in the workplace. Two of those are texting and Instant Messaging (IM), which are common means of modern business communication today. How do we make the best use of each in a teamwork environment? At first glance, IM and text seem very similar, and sometimes we use the terms interchangeably. But they actually refer to distinct methods of electronic communication. Text is of course phone-to-phone, … [Read more...]

Call Him, Email Me, Text Her: The Many Methods of Business Communication

Call Him, Email Me, Text Her: The Many Methods of Business Communication by Laura Stack #productivity

“The most important thing in communication is hearing what isn’t said." – Peter F. Drucker, Father of Management Theory Recently, I read an article discussing how, in addition to basic methods of written and verbal communication, savvy workers also learn to decode non-verbal communication. While I agree that represents a valuable ability and an interesting subject, it struck me just how many different methods of language-based communication the average business has access to nowadays. Less than 30 years ago, we had just a few. All you Millennials now moving into management and starting businesses of your own have access to an amazing array of communication methods, whereas I can still remember the days before CDs and desktop computers (floppies, word processors, and interoffice mail). The … [Read more...]

Quietly Toxic: How to Deal With Team Members Who Couldn’t Care Less

Quietly Toxic: How to Deal With Team Members Who Couldn't Care Less by Laura Stack #productivity

“If you can't get rid of a toxic team member, isolate them.” – Dan Rockwell, American business blogger at Leadership Freak.   Few things kill productivity faster than a toxic teammate—someone so awful they poison the workplace environment. (click to tweet) You can work around or repair a lack of resources, poor training, terrible leadership, an uncertain future, shoddy work processes, even micromanaging; however, toxic workers destroy from the inside out. Like a cancer, their dissatisfaction and distrust eventually metastasize to others, leading to a sick team that nothing short of radical surgery can save. A bad attitude is contagious and spreads quickly. Unfortunately, team-wreckers aren't always obvious. Gossips, saboteurs, and unhappy loudmouths usually make themselves … [Read more...]

Ask or Act? The Different Levels of Initiative

Ask or Act? The Different Levels of Initiative by Laura Stack #productivity

“When you believe in what you're doing and use your imagination and initiative, you can make a difference.”—Samuel Dash, American law professor and chief council of the Senate Watergate Hearings in 1974. For decades—in article after article, book after book—business and motivational writers have urged you to take more initiative in your work. They tell you it’s the only real way to become 100% committed to your organization and “own” your job. High engagement ensures high productivity, as long as you make sure you maintain a healthy work/life balance. I think most business leaders genuinely believe this. But we must be doing something wrong, because time and time again, pollsters point out that fewer than 35% of white collar employees are fully engaged, with another 50% not engaged … [Read more...]

Increasing Productivity at Work: A Modest Survey

Increasing Productivity at Work: A Modest Survey by Laura Stack #productivity

"Without continual growth and progress, such words as improvement, achievement, and success have no meaning." —Benjamin Franklin, U.S. Founding Father. Someone once told me, "This world would be a nice place if it weren't for all the people." He meant it humorously, but the statement stuck with me because of the grain of truth at its core. While we tend to work best as parts of teams, we also get annoyed with people who get in our way or won't listen to us. It's so much easier to take charge and just lay down the law than to compromise, but for most of us, that's not an option. In a recent survey, I asked my newsletter readers, "If you were going to increase your productivity at work, what would need to happen?" Although some admitted they needed to improve their work skills, a full … [Read more...]