Generalist or Specialist: How Can You Best Serve Your Team?

Generalist or Specialist?

I recently read in a LinkedIn business blog (December 2014) that employers are having great difficulty filling specialist slots these days—even with new college grads. I find this ironic. During the Great Recession, most businesses had no choice but to require specialists to stretch themselves to do more and different work as team sizes declined. In the process, the business world developed a culture of generalists. Apparently, business schools noticed and responded appropriately—or so they thought. Even if this didn't happen, individual student no doubt took note of the trend and opted for a more generalized business education. Now that the economy has recovered, no one wants more generalists. Jacks of all trades remain useful, but we also need masters of specific functions—like … [Read more...]

Make It Matter: Overcome Cynicism and Own Your Job

Make It Matter: Overcome Cynicism and Own Your Job by Laura Stack

Have you noticed how one negative person at work can infect an entire department? How has your attitude been at work and life lately? And how can cynicism impact productivity? Some things you just can't legislate. But you can change yourself and how you perceive your situation. Most workers are not terminally cynical, but I've seen enough to explain the 17-20% job disengagement rate repeatedly reported by business pollsters over the last decade, and the much higher semi-engaged rate. The difficult economic times we're still emerging from may have made you feel betrayed by your company, as many employers pressed their advantages over workers who didn't dare quit in an uncertain economy. For many workers, this hurts still lingers, which can get in the way of enjoying or at least … [Read more...]

Inconsiderate Ignorance: Mindless Public Use of Technology

Inconsiderate Ignorance: Mindless Public Use of Technology by Laura Stack

In a memorable scene in the movie Star Trek IV, Mr. Spock delivers the famous Vulcan neck pinch to a kid who’s blasting rock music on a boom box at obnoxious levels. As he turns off the music, his fellow bus passengers applaud. I've sometimes wished I could do the neck pinch on the drivers of those cars who think their stereo bass should rattle my bones. I shouldn't be able to feel music through steel and glass from a dozen feet away. A few weeks ago, I published a blog about how some people inconsiderately disrupt other peoples' lives through sheer mindlessness. This includes inconsiderate use of technology. I learned of an excellent example recently, when my office manager Jin shared a story about taking her family out to eat at Olive Garden one Saturday. They heard talking and music … [Read more...]

Triaging Time: Four Timewasters that May Not Occur to You

Triaging Time: Four Timewasters that May Not Occur to You by Laura Stack #productivity

I'm a big believer in recovering lost time by killing timewasting behaviors, jettisoning useless tasks, and tightening work processes. But no matter how well you've triaged your schedule, you can probably do even more. That's because most of us engage in small, thoughtless actions or omissions that cost us time. Let's look at the worse time-nibblers you may still engage in. 1. Randomly checking email. Even if you've made a commitment to spend less time on your email, it's too easy to log on to see what's come in just before you knock off for lunch or take that much-needed break. Before you know it, you've lost 15 minutes. Clamp down on this temptation, unless you're expecting an important email that requires a prompt response. Spend time planning out a project instead. 2. Failing to … [Read more...]

Written Work Commitments: Stroke of Genius, or Total Timewaster?

"People with clear, written goals, accomplish far more in a shorter period of time than people without them could ever imagine." -- Brian Tracy Most of us work in “at-will” jobs, meaning our companies can terminate us whenever they want, without warning; then again, we can leave whenever we want. Contractual obligations bind neither side. With the exception of high-level execs who insist on them to protect their interests, contracts aren't often seen in the workplace nowadays. But maybe they should be, in a looser, less-binding sense than traditionally used. As a leader, have you ever considered the concept of written work commitments for each of your team members, so you can evaluate how you’re all progressing every quarter? This isn't a traditional contract that would need to be … [Read more...]

Too Valuable to Lose: 7 Ways to Be Indispensable at Work

"The most important thing for workers to understand is that you have to make yourself indispensable. You must make money for your employer or make his life easier, preferably both. Also, you have to learn as much as you can about your chosen endeavor." -- Bill O'Reilly, American TV commentator and author. I usually discourage my readers from trying to make themselves indispensable at work, because when you do that, you limit your opportunities for promotion. While you may have some advantage when it comes to getting raises, your supreme competence and usefulness to your superiors makes them unwilling to let you go. Perhaps at 45 it’s because I’m getting older, but I’m also becoming more of a realist due to business conditions these days. Job security remains a top priority for many of … [Read more...]

Five Things Your Coworkers Wish You Knew

Five Things Your Coworkers Wish You Knew by Laura Stack #productivity

"There's no "I" in team." -- Classic American teamwork slogan. "No, but there's a 'me' if you move a few letters around." -- Sarcastic response. When was the last time you worked completely alone, with no one to help you? Unless you're an impoverished artist starving in a garret somewhere, the answer's probably "never." No matter what our career tracks or work disciplines, nearly all of us depend on other people to help and back us up. Even people who work far afield, like explorers and archaeologists, tend to work in groups or depend on a support team back home. Those of us who work in white-collar jobs rarely work alone. Even if you telecommute, you still belong to a team. As such, you and your coworkers will inevitably experience friction, whether you serve as team leader or … [Read more...]

Get Back On the Horse: Recovering After a Bad Decision

Get Back On the Horse: Recovering After a Bad Decision by Laura Stack

"Sometimes you make choices, and sometimes choices make you." -- American writer Gayle Forman. No matter where you stand in the company hierarchy, no matter how well you've done your due diligence, and no matter how careful you are before committing yourself to a course of action, sometimes you're going to crash and burn. Bad decisions are inevitable, and they're rarely obvious except in retrospect. I’ve taken speaking engagements that, looking back, I shouldn’t have agreed to accept. It was a bad decision, and I wish I hadn’t done it. But I learned a lot through the process. Sure, you can minimize the occurrence and impact of mistakes, but short of hiding in your office and refusing to make any decisions at all, you'll never be able to avoid them. Your leaders expect you to make … [Read more...]

Butting Heads: How to Argue Productively

Butting Heads: How to Argue Productively by Laura Stack

It’s been said that every person brings joy to others: some when they enter a room and some when they leave it. The latter disagrees just to be disagreeable. But no matter how good natured people are, if you bring any two human beings together, they'll find something to disagree about eventually. The strong personalities inherent in any business endeavor can result in people butting heads at all levels. You might find yourself at odds with a team member, another leader, or with your own superior. When you find yourself at loggerheads with someone for any reason, you’ll want to find the most efficient way to resolve the issue quickly, so you can move forward with the business at hand. Needless to say, I'm not talking about small opinion issues that don't matter in the long run, like what … [Read more...]

Gearing Up For Success: Preparing for a Quantum Leap in Productivity

Gearing Up For Success: Preparing for a Quantum Leap in Productivity by Laura Stack #productivity

"Doing is a quantum leap from imagining." -- Barbara Sher, American speaker, author and goal achievement guru. In physics, the term "quantum leap" refers to an electron's sudden jump to a higher energy state without, apparently, passing through the intervening distance. At subatomic scales, things happen that would never happen in our “big” world. Yet, it’s still such a fascinating and attractive notion that people have taken to using the term “quantum leap” when referring to spectacular feats. While it doesn't quite mesh—quantum effects can't really manifest at human scales—it does serve as a useful shorthand for sudden improvement in performance or productivity. But unlike an electron's quantum leap, the productive equivalent leaves clues as to how it happened. Let’s look under … [Read more...]