Leaders tend to have one of two opinions on the value of mentoring inexperienced workers: either "it's something that would be nice to do if only I had the time," or "it's a complete waste of time." But in truth, mentoring is never a waste. In fact, it can boost the productivity of both the mentee and mentor significantly, and by doing so, it contributes to the success of the entire organization. But mentoring becomes a productivity accelerator only when taken seriously—i.e., when it becomes more than lip service or an educational tool indulged in as time permits. Productive mentoring kicks it up a notch, driving performance and challenging mentees to grow into their roles in profitable ways. Making It Work Everyone involved must be willing to take time for mentoring; you can't … [Read more...]
How to Escape a Workplace Productivity Rut
By now, you've internalized the basics of time management in an effort to maximize your productivity. You know you must be self-disciplined, shut down distractions, eliminate time-wasters, improve information handling, and make every effort to smooth out your workflow. The problem is, you can do everything right and still end up with poor results if you're not careful. After following the straight and narrow path for a while, you may discover that you've worn yourself into a constrictive rut, where speedy reaction to the evolving business environment becomes difficult. In the end, your efforts to save time might result in a willingness to do no more than necessary to meet minimal standards. It's happened to us all at one time or another, sneaking up on us due to lack of time, poor … [Read more...]
Recovering Your Common Sense: How to Rein in Information Overload
"There are many things of which a wise man might wish to be ignorant." -- Ralph Waldo Emerson, American philosopher "The abundance of books is a distraction." -- Lucius Annaeus Seneca, ancient Roman philosopher and statesman. Social researcher S.A. Wurman once calculated that every issue of the New York Times contains more information than the average person in Elizabethan England learned in their lifetime. Wurman released this startling tidbit back in 1987—before the info-splosion we call the Internet really got started. Imagine how much worse we have it today, with our daily deluge of print and broadcast news, webpages, social media, email, and more. Some researchers claim we now create more information every two days than we did from ancient times up to the year 2003. Add in easy … [Read more...]
No More Mediocrity: Making Meetings More Effective and Enjoyable
"Meetings are indispensable when you don't want to do anything." -- John Kenneth Galbraith, Canadian-American economist. As we can all attest, business meetings often waste valuable productive time and tend to last far longer than they should. But until we learn to communicate telepathically, they will remain a necessary evil—not just as a means of exchanging ideas and information—but also as a way to build relationships with others. That doesn't mean we have to like them. In fact, as economist and social theorist Thomas Sowell once quipped, "People who enjoy meetings should not be in charge of anything." Whether he meant it facetiously or not, there's a grain of truth in Sowell's statement, since someone who enjoys meetings might actually prolong them and anything else they laid … [Read more...]
Breaking It Down to Move It Forward: How to Simplify the Complex
"The ability to simplify means to eliminate the unnecessary so that the necessary may speak." -- Hans Hoffman, German-American abstract expressionist painter. The modern business world is becoming more complex, competitive, and unpredictable by the day. Those of us at the leadership level must remain constantly aware of this reality, because the decisions we make affect the lives and careers of everyone on our team, and they may ultimately determine the fate of the entire organization. Occasionally, one must stop, take a good look around, breathe, and attempt to do what we can to reduce the complexity we face. While you may have no control over issues associated with overarching trends like globalization, rapid technological change, or national economic policy, you can certainly … [Read more...]
Awesome Efficiency: Five Ways to Maximize Team Productivity
"Efficiency is doing things right; effectiveness is doing the right things." -- Peter Drucker, Austrian-American management guru. "The highest type of efficiency is that which can utilize existing material to the best advantage." -- Jawaharlal Nehru, former Indian Prime Minister. What comprises true efficiency, at least in a useful business sense? That's a question worth pursuing, because the answer isn't necessarily what you might expect. Business "efficiency" has evolved beyond its classic dictionary definition, which is essentially minimizing the resources required to do something. That's fine as far as it goes—but what if the thing done right isn't the right thing? If your mechanic changes the wrong tire on your car, it doesn't matter how efficiently he does the job; you've … [Read more...]
The Ultimate Competitive Advantage: Translating Learning into Action
"What I hear, I forget. What I see, I remember. What I do, I understand." -- Confucius, ancient Chinese philosopher "Training is everything. The peach was once a bitter almond; cauliflower is nothing but cabbage with a college education." -- Mark Twain, American humorist. Every business leader worth their salt recognizes the value of training team members to fit their jobs better. Who among us hasn't attended conferences, seminars, classes, and workshops designed to improve our productivity? And you send your team members to the same. Most companies have no problem with training; they know it's necessary, and actively pursue it for their employees. That said, the new learning we absorb from our training sometimes fails to make the jump from theory to practice, for reasons varying … [Read more...]
Embracing Chaos: The Reality of Modern Leadership
"I suppose leadership at one time meant muscles; but today it means getting along with people." -- Mahatma Gandhi, Indian leader "Good leadership consists of showing average people how to do the work of superior people." -- John D. Rockefeller, American industrialist. everything changes. That's the ironic paradox at the heart of our profession—and at some level, it's become essential to the continued growth and development of American business. Change stirs things up, cross-fertilizing ideas and aerating the waters of creativity. We may enjoy equilibrium—and humans certainly find it more comfortable not to have to scramble—but inactivity soon sours into stagnation. You can't rest on your laurels, because some hungry young company will always be pushing the envelope and trying to steal … [Read more...]
The Politics of Motivation: Who Really Owns Engagement?
"As we look ahead into the next century, leaders will be those who empower others." -- Bill Gates, co-founder of Microsoft. leadership actively encourages engagement can testify to its effectiveness. The basic recipe for ensuring engagement is surprisingly simple, though the ingredients and the precise amounts of each can vary according to the workplace and team. At the very least, any engagement initiative must include these factors, flowing from the leadership to the workforce: Knowledge of the organization's strategic goals. Clarification of the employee's place within that framework, and why their work matters. Sincere and explicit encouragement to take the initiative. Empowerment without unreasonable censure. A willingness to trust. Delegation of authority as well as … [Read more...]