Four Training Tips: Maintaining Your Team’s Competitive Edge

Four Training Tips: Maintaining Your Team's Competitive Edge by Laura Stack #productivity

Regular training for your employees is integral to productivity and profitability, meaning it's something you should never take for granted. Among other things, training: 1. Improves Confidence and, Therefore, Performance. When people know they've been equipped to do their jobs properly, it boosts their spirits and reassures them they can achieve levels of competency and productivity they haven't realized in the past. Further, when employees understand why their work matters and how to do it, they're more likely to hit the mark or go above and beyond. 2. Saves the Company Money. Well-trained employees make fewer errors and require less direct supervision. Furthermore, they spend less time thinking about problem solving, because they already know what to do. Consistent training also … [Read more...]

The Shadow Knows: Tapping Job Shadowing to Cover Critical Tasks

The Shadow Knows: Tapping Job Shadowing to Cover Critical Tasks by Laura Stack #productivity

"When job shadowing, the individual sees the actual performance of the job in action … the participant also sees and experiences the nuances of how the service is provided, or the job performed." – Susan M. Heathfield, American Human Resources expert. These days, roles in most white-collar teams have become so specialized, no single person can learn everything needed to keep the team's work processes running smoothly. Usually, the team lead has a good idea of the overall structure, but leaders have their own roles to play. A good leader hires for at least a slight overlap of skill sets, so the team can survive if a crucial team member falls ill, goes on vacation, or abruptly quits. Of course, team leads don't always have full say on whom HR hires, or may inherit a team lacking … [Read more...]

Strengthen the Beam

Strengthen the Beam by Laura Stack #productivity

Once you've optimized the force you apply to the strategic execution lever, you'll need to make sure the lever itself can handle the force before you apply it too vigorously. In our leverage model, the lever's beam represents your employees, both individually and collectively. The best way to strengthen the beam of your organizational lever is to have the right people in the right places, armed with the skills they need to execute in the moment and get the job done. It’s up to you to strengthen each team member's ability to execute strategy in every way possible. 1. Balance talent and hard work. Find the person with the right strengths needed to maximize the Personal Return on Investment (PROI) for each job on your team. Talent is a wonderful thing, but let's face it: it's useless … [Read more...]

The Ultimate Competitive Advantage: Translating Learning into Action

The Ultimate Competitive Advantage: Translating Learning into Action by Laura Stack #productivity

"What I hear, I forget. What I see, I remember. What I do, I understand." -- Confucius, ancient Chinese philosopher "Training is everything. The peach was once a bitter almond; cauliflower is nothing but cabbage with a college education." -- Mark Twain, American humorist. Every business leader worth their salt recognizes the value of training team members to fit their jobs better. Who among us hasn't attended conferences, seminars, classes, and workshops designed to improve our productivity? And you send your team members to the same. Most companies have no problem with training; they know it's necessary, and actively pursue it for their employees. That said, the new learning we absorb from our training sometimes fails to make the jump from theory to practice, for reasons varying … [Read more...]

Productivity Minute Video: Discrepancies Occur When Work is Returned To You

Laura Stack, The Productivity Pro(R), talks about the importance of coaching and training to avoid mistakes. (C) 2011 Laura Stack. All Rights Reserved.   … [Read more...]

Free webinar by Laura Stack and Day-Timer on April 7, 2009

Register today for a free webinar on April 7, sponsored by Day-Timer. Find a system that works for YOU!  Create a completely personalized planning style. How do you make the best use of paper and electronic planning methods? The simple answer is “it depends.” How do you describe yourself? What are your preferences? What does your work require of you? What are your work and home environments? Do you travel? This webinar will discuss the fundamentals of an organized, effective time management system and help you design one that perfectly meets your needs. Objectives: Understand the advantages and disadvantages of handhelds and paper Identify what frustrates you about your current system Test to see if you're more inclined to plan on paper or electronically Evaluate your time … [Read more...]