Balancing Short-Term Tactics and Long-Term Strategy

How do you make sure today's actions are supporting the long-term goals? … [Read more...]

Please Leave a Message: Business Voicemail Etiquette Tips

Please Leave a Message: Business Voicemail Etiquette Tips by Laura Stack #productivity

"Why do extroverts have voicemail? To never miss a call. Why do introverts have voicemail? To never answer the phone." ~ Devora Zack, American business writer Here is the weekly roundup of activity from Laura Stack’s blog, columns, podcast, and other featured articles. Scroll down to read the complete roundup of productivity resources to help you create Maximum Results in Minimum Time. This week on the Blog Please Leave a Message: Business Voicemail Etiquette Tips Of all the communication methods commonly used in modern business, telephony—e.g., telephone calls and associated technology—is probably the oldest and best established. For the Millennials among us, there hasn't been a time when voicemail didn't exist; in fact, many of you grew up with it on your cell phones. Some of us, on … [Read more...]

The Perfect World: Helping Your Team Understand and Commit to Team Goals

The Perfect World: Helping Your Team Understand and Commit to Team Goals by Laura Stackn #productivity

"Discipline is the bridge between goals and accomplishment." ― Jim Rohn, American business and motivational speaker. In a near-perfect world—the type most people would love when they join a new company—a department, division, or team's leader would act purely as a facilitator, establishing the group's goals, communicating them plainly to everyone on the team, and clearing the way from the team's current location to their future destination. He or she would promote the team goals in a way that made it clear what each team member should expect, precisely what they needed to do, and how the tasks the team member accomplished moved the entire organization toward its ultimate goals. These near-perfect conditions do exist in some organizations I’ve worked. They aren't common, and they don't … [Read more...]

Getting Clarity of Outcomes for Decision-Making

This week on the podcast: Getting Clarity of Outcomes for Decision-Making. (C) 2015 Laura Stack, All Rights Reserved. www.TheProductivityPro.com … [Read more...]

Leadership by Consensus: The Self-Sustaining Team

Leadership by Consensus: The Self-Sustaining Team by Laura Stack #productivity

"Manage by exception. Only require reporting when there is a deviation from the plan." – Brian Tracy, American motivational and business author and speaker. There's an approach to business leadership call "Management by Exception," where the team leader allows their team or work group to go about its merry way without much in the way of guidance, intervening only when something goes seriously wrong. In most particulars, it's the exact opposite of micromanaging; and while it's a valid approach, I believe a manager should have an active role as a teammate as well as a leader, especially in these days of smaller, more flexible teams and lightning-fast execution. Indeed, in the modern business arena, the leader has a special role as a facilitator. He or she scouts ahead and clears a trail … [Read more...]

Peer Accountability: Policing Yourselves So the Boss Doesn’t Have To

Peer Accountability: Policing Yourselves So the Boss Doesn't Have To by Laura Stack #productivity

"If you are building a culture where honest expectations are communicated and peer accountability is the norm, then the group will address poor performance and attitudes." – Henry Cloud, American self-help author. Here is the weekly roundup of activity from Laura Stack’s blog, columns, podcast, and other featured articles. Scroll down to read the complete roundup of productivity resources to help you create Maximum Results in Minimum Time. This week on the Blog Peer Accountability: Policing Yourselves So the Boss Doesn't Have To Have you ever attended a meeting as a guest but couldn't tell who the leader was, because multiple people asked their teammates tough questions? I've been to a few where if I hadn't already known the leader, I wouldn't have been able to guess. Those … [Read more...]

Laura Stack’s Productivity Pro eNewsletter, September 29, 2015

Here is the weekly roundup of activity from Laura Stack’s blog, columns, podcast, and other featured articles. Scroll down to read the complete roundup of productivity resources to help you create Maximum Results in Minimum Time. This week on the Blog Quick Group Decision-Making: A Brief Guide  One of the hobgoblins of teamwork is groupthink. This occurs when a team rubberstamps the decisions of the team leader or a particularly strong personality without debate. Groupthink destroys creativity and innovation, and it often occurs because people have learned that fighting for something isn’t worth the effort. If they get punished for even trying, or no one listens to them anyway, they will stop giving input. This results in a declining, hidebound team that just goes through the motions … [Read more...]

Quick Group Decision-Making: A Brief Guide

Quick Group Decision-Making: A Brief Guide

"Most of us are going through life without interrogating whether our decision-making processes are fit for purpose. And that's something we need to change - especially when the stakes are high and the decisions are of real import." – Noreena Hertz, English economist. One of the hobgoblins of teamwork is groupthink. This occurs when a team rubberstamps the decisions of the team leader or a particularly strong personality without debate. Groupthink destroys creativity and innovation, and it often occurs because people have learned that fighting for something isn't worth the effort. If they get punished for even trying, or no one listens to them anyway, they will stop giving input. This results in a declining, hidebound team that just goes through the motions and falls apart when the guiding … [Read more...]

A Bit of This, a Bit of That: The Method of Multiple Working Perspectives

A Bit of This, a Bit of That: The Method of Multiple Working Perspectives by Laura Stack #productivity

"Everything we hear is an opinion, not a fact. Everything we see is a perspective, not the truth." – Marcus Aurelius, ancient Roman philosopher. In many sciences, including fields as varied as archaeology, psychology, and geology, scientists conducting research use a perspective called "the method of multiple working hypotheses." In other words, they don't test just one idea at a time; they test several. They begin with multiple hypotheses that may explain the results they experience or have experienced in the past. Then they narrow down the field as they proceed. Sometimes they narrow it down so well they eliminate all their original hypotheses and have to generate more. As you tackle new tasks for your team, you can use a similar approach that I think of as "the method of multiple … [Read more...]

Laura Stack’s Productivity Pro eNewsletter, September 22, 2015

Laura Stack The Productivity Pro

Here is the weekly roundup of activity from Laura Stack’s blog, columns, podcast, and other featured articles. Scroll down to read the complete roundup of productivity resources to help you create Maximum Results in Minimum Time. This week on the Blog Email Communication and Etiquette: How to Use Email Productively with Your Team  Email has revolutionized global business, allowing for detailed 24-hour communication where telephone communication isn’t practical, freeing us from bending over backwards to match up times zones across a large planet. Most of the same people who understand its advantages probably also consider email the bane of their existence, since they receive hundreds of messages a day. Like most technology, email has proven a double-edged blade, its nearly miraculous … [Read more...]