No doubt you've seen too many self-serving maneuvers over the years to be surprised when a leader slinks off into every-man-for-himself territory. So why not surprise your team by facing your in-house rivals like a team player? Keep these things in mind when the going gets tough. 1. Present Your Needs Clearly. Who gets the resources he or she needs: the shrinking violet or the fighter who asks for them? Too often, I've seen people curse the darkness when they could just flip the light switch. If you don't get what you want, ask for it. See your superior(s) and outline your needs, especially if you've just landed something new and urgent. Don't make demands, but don't shy away from your duty to provide for your team, either. At the same time, make sure those you compete with for … [Read more...]
Rational Persuasion: An Effective Tool for Turning Your Ideas into Our Ideas
"Persuasion is often more effective than force." – Aesop, ancient Greek writer. Personal power comes in a number of different forms, from the positional power of the manager and high-level executive to personal power, where you use your individual influence to help accomplish team goals. Influence itself comes in a variety of flavors: for example, collaboration, consultation, inspirational appeals, rational persuasion, and a number of less team-friendly options. All have circumstances where they represent the best choice, but the best overall influence pattern for team use—especially if you're not the official leader of your team—is rational persuasion. Rational persuasion is exactly what it sounds like: without making threats, misusing your position, or ingratiating yourself to your … [Read more...]
The Triumph of Substance Over Style: 5 Ways to Prove Your Worth
Perception creates reality in most people's minds, but this tendency can lead you astray. You set the tone for your team, so make a commitment to putting substance over style. Refuse to lock your team into rigid ways of thinking and doing, in which the company line matters more than the bottom line. Within ethical, moral, and legal limits, do what benefits your organization most and gets you closer to its goals. To wit: 1. Break Free from Bureaucracy. Many organizations settle on what they consider "best practices" and stay there indefinitely. But "best" changes with technology and culture. Don't become so hardened that you refuse to take advantage of new "bests" as they become available and the old bests become outdated. 2. Stop Confusing "Busy" with "Productive." Who cares how many … [Read more...]
The Zen of Teamwork: 4 Steps to High Efficiency
The greatest advantage of teamwork is that it achieves what individuals can't, through the medium of simple cooperation. Making personal goals secondary to group goals may seem difficult, but it pays off for everyone in the end. Instilling effective teamwork as one of your team's core val¬ues will make the team: 1. More Efficient. Typically, more efficient also means faster, since many hands make light work. Teamwork is much more effective when team members work together closely throughout the process. Many tasks have no clear-cut edges, so when people work separately, performing separate parts of a project in isolation and then piecing them together later, overlap and duplication may occur. On a team where the members inform each other of their progress, that's easier to avoid. Ongoing … [Read more...]
Looking Back on What Worked and What Didn’t: Conducting a Project Post Mortem
"Insanity: doing the same thing over and over again, but expecting a different result."—Attributed to Albert Einstein, German-American physicist. If the first thing that comes to mind when you hear the term "post mortem" is a medical examiner or the novel by Patricia Cornwell, then you're in good company. But the term is useful for more than describing autopsies; it also has a long history of use as a business term, at least when applied to recently finished projects. The idea here is to examine the entire venture, from beginning to end, and identify two categories of actions: things you and your team did right, and things you did wrong. That said, don't treat a project post mortem as a blame game. Use the process as a teachable moment so you can move forward confidently, having … [Read more...]
Filling Big Shoes: Living Up To and Surpassing Your Predecessor’s Reputation
"I've got big shoes to fill. This is my chance to do something. I have to seize the moment."— Andrew Jackson, seventh President of the United States. In just about every field of endeavor, you start out at or near the bottom (depending on the extent and quality of your education), and have to work your way up from there. According to the Peter Principal, you also rise to your highest level of incompetence; this takes quite a while for the best of us. When you're promoted into a new position, you'll most likely fill the gap left by someone who's either lost their job due to incompetence, or who was competent enough to win a rung slightly higher up. It doesn't really matter which; you still want to wow your superiors with your sheer ability and high performance levels. But on … [Read more...]
Leader as Visionary: 4 Ways to Bring Your Vision to Life
Clear communication is important in all directions, upward and laterally as well as downward. You'll have to learn to argue effectively and productively with others at or above your responsibility level—because no matter how good-natured people are, if you bring any two together, they'll eventually find something to disagree about. Here's how you can argue your point productively, so everyone can move quickly through the dispute phase and get back to work. 1. Get All Your Ducks in a Row. Prepare your arguments and have your facts straight. Run your thoughts by neutral people and ask them to shoot holes in your argument. You may find your position fails when other factors are brought up, or your view simply has less merit than someone else's. If this proves to be the case, admit … [Read more...]
Running a Tight Ship: 4 Ways to Maximize Efficiency
Maximizing personal and team productivity requires notable efficiency. Make sure these practices get your attention: 1. Leverage Technology. Embrace and encourage new trends, devices, and software as they appear. Let your workers use their own devices for business purposes if they want. Why not take advantage of a productivity source you don't have to pay for? Meanwhile, provide instant "anywhere" access to workplace information. Let team members work from alternate locations with Wi-Fi when it's practical. When a member of my office manager's family is ill, it's easy to let her work from home for the day, so she can still be productive. With Wi-Fi, Evernote, and all the snazzy apps we have access to, workers can tap into work information no matter where they are. Give them a secure, … [Read more...]
Four Training Tips: Maintaining Your Team’s Competitive Edge
Regular training for your employees is integral to productivity and profitability, meaning it's something you should never take for granted. Among other things, training: 1. Improves Confidence and, Therefore, Performance. When people know they've been equipped to do their jobs properly, it boosts their spirits and reassures them they can achieve levels of competency and productivity they haven't realized in the past. Further, when employees understand why their work matters and how to do it, they're more likely to hit the mark or go above and beyond. 2. Saves the Company Money. Well-trained employees make fewer errors and require less direct supervision. Furthermore, they spend less time thinking about problem solving, because they already know what to do. Consistent training also … [Read more...]
The Information Flood: 5 Lifelines to Save Leaders
The only way to overcome "infobesity" is to triage mercilessly, reducing the amount you take in forever. Keep these tips in mind as you work toward stemming the info-tide. Limit Your Exposure to External Information at Work. Instead of checking social media during your lunch and breaks, actually take those breaks. Eat, talk to people, go for a walk—just get away from your desk. You have enough work-related information to deal with. If you check the news, don't let links and ads to drag you off in unproductive directions. Check Your Email As Little As Possible. Focus on email several discrete times a day, rather than keeping your inbox open and constantly monitoring it. I process email five to seven times a day, getting the inbox down to zero (using Outlook's "Move to Tasks" … [Read more...]