"You have to learn the rules of the game. And then you have to play better than anyone else."—Albert Einstein, German-American physicist. With rare exceptions, first-time ballerinas don’t perform a perfect Swan Lake, inexperienced writers don’t produce their magnum opuses immediately, and brand new teams don’t slide effortlessly into perfect productivity. There’s always a learning curve, a period when individual members test their boundaries, discover where their jobs end and others begin, and yes, figure out the pecking order. You can expect some delay before high performance emerges, but you can speed the process by setting ground rules—specific procedures to ensure that all team members play well with each other. Effective teams know how to work towards mutual resolution, even when … [Read more...]
Playing By the Rules: Establishing Procedures for Resolving Team Conflicts
Around the Bend: Behaviors That Drive Your Coworkers Crazy
"Behavior is the mirror in which everyone shows their image."—Johann Wolfgang von Goethe, German writer and statesman. In recent months, I've conducted Q&A surveys via my Productivity Pro® newsletter, collecting the results using the SurveyMonkey app. If you're a reader, you've probably seen them; you may even have responded—thank you if you did! I've learned some interesting facts from my readers, most of which have direct application in any workplace. One of the first questions I asked my readers was, "What bugs the you-know-what out of you?" Given the wording, I expected some blunt answers, and that's what I got. Most respondents listed their greatest pet peeve only, but some listed several. They came down to three broad categories: Lack of … [Read more...]
Workplace Quality of Life: Making Yourself Happier on the Job
One measure of true professionalism is your ability to maintain a high level of productivity no matter your emotional state. But few of us can master this completely; we're neither Vulcans nor secret agents. It might prove easier if would could easily separate how we feel about our job conditions and the people we work with from the work itself, but few of us can. It stands to reason that job happiness affects productivity. In fact, you know it does. Think about the last time you had to do something you didn't like, whether it was a workplace task or a household chore. Did you really give it your all, or did you just rush through it as fast as you could, cutting corners when possible, not caring much about the quality? I suspect we've all done this at work at some point, and the result … [Read more...]
Finding Your Personal Productivity Rhythm
Laura Stack, The Productivity Pro, talks about finding your own rhythm for personal productivity. … [Read more...]
Generalist or Specialist: How Can You Best Serve Your Team?
I recently read in a LinkedIn business blog (December 2014) that employers are having great difficulty filling specialist slots these days—even with new college grads. I find this ironic. During the Great Recession, most businesses had no choice but to require specialists to stretch themselves to do more and different work as team sizes declined. In the process, the business world developed a culture of generalists. Apparently, business schools noticed and responded appropriately—or so they thought. Even if this didn't happen, individual student no doubt took note of the trend and opted for a more generalized business education. Now that the economy has recovered, no one wants more generalists. Jacks of all trades remain useful, but we also need masters of specific functions—like … [Read more...]
Too Gung Ho: When Does Initiative Cross the Line?
"Employers and business leaders need people who can think for themselves -- who can take initiative and be the solution to problems." -- Steven Covey, American business writer. While I’ve always stressed the importance of taking initiative and owning your job, I'll bet there have been times when you've faced trouble for trying to do just that. Most managers and authority figures say they want initiative, and the majority really do. But the fact remains: some aren't as keen about it as they claim—especially when you color outside the lines. If you take too much initiative, you can become a bother, break their process, or run afoul of micromanagers. Ultimately, how much initiative you should take at work depends on a number of factors. So before you weigh in on something or just jump … [Read more...]
To Do, Or Not To Do: What’s On your Team’s NOT to Do List?
Sometimes, the best thing you can do in productivity terms is NOT to do something. I’ve talked for years about having not-to-do lists, which can prove as important as your to-do lists. A Not-To-Do list is precisely what it sounds like: a list of items you refuse to do—because they either waste your time, or the drawbacks outweigh the benefits. You probably have a Not-To-Do list, even if you don't bother to write it down. For example, you might have long since decided not to take a certain route to work, because you arrive late when you do. Maybe you've decided never to accept phone calls or email from people you don't already know, or to avoid personal communications at work. You may have decided to never eat at your desk, so you can get a little bit of refreshment before heading back … [Read more...]
Make It Matter: Overcome Cynicism and Own Your Job
Have you noticed how one negative person at work can infect an entire department? How has your attitude been at work and life lately? And how can cynicism impact productivity? Some things you just can't legislate. But you can change yourself and how you perceive your situation. Most workers are not terminally cynical, but I've seen enough to explain the 17-20% job disengagement rate repeatedly reported by business pollsters over the last decade, and the much higher semi-engaged rate. The difficult economic times we're still emerging from may have made you feel betrayed by your company, as many employers pressed their advantages over workers who didn't dare quit in an uncertain economy. For many workers, this hurts still lingers, which can get in the way of enjoying or at least … [Read more...]