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Several months ago, I published an article on the importance of employee engagement to any organization's effectiveness and bottom line. The topic has proven to be a fruitful one, and I've gotten some excellent responses from my readers. The original article soon led to an application of the concept to the ideas I outlined in my recent book SuperCompetent, which directly resulted in last month's topic: the Productivity Management Employee Engagement/Performance Matrix. The Matrix classifies employees based on the factors of engagement and performance, which, as I've indicated, aren't necessarily congruous. In fact, it's possible to be highly engaged, but an absolute zero when it comes to productivity, and vice versa. However, if you can bring together maximum engagement and high … [Read more...]