Everything you do in your business is a process. From customer service to sales and marketing. Being successful in business is all about optimizing these processes as much as possible. Optimization is such an important area of business, but this critical area is often overlooked by business owners and CEOs amidst cries of “I’m too busy!” or “I don’t have the time right now—I’ll get to it eventually...” Inevitably, some of those people never find the time and they simply continue along their trajectory, completely oblivious to the fact that they could be leaving thousands of dollars on the table. But the concept of optimization is simple: “Maximum results for the time with the minimum risk, the minimum effort and the minimum expense.” - Jay Abraham. Optimization just means … [Read more...]
Employee Loyalty: How to Create and Maintain a Loyal Team
"I'll take fifty percent efficiency to get one hundred percent loyalty." —Samuel Goldwyn, American movie mogul. To paraphrase Forrest Gump, loyalty is as loyalty does. In recent years, some business leaders have bemoaned the death of old-fashioned employee loyalty, as workers realize that technology has freed them from some workplace restraints. Many have also decided they can get farther faster by jumping from one company to another, rather than by working their way through the hierarchy of one organization. This is unfortunate, but it represents a natural evolution of the workplace. Conditions have changed drastically in the past several decades. Given global competition, the lingering Great Recession, and shareholder demands for greater value, most companies can no longer guarantee … [Read more...]
Three Synergistic Partnerships
Sometimes, separate components can come together to form something far more valuable than the sum of its parts: a new chemical, a cake, a family, a business, a partnership. We call this "synergy." It's like the miracle of compound interest, if you think about it: one plus one equals way more than two. We've recognized the value of synergy throughout history, but it was only in the twentieth century that the great Buckminster Fuller created a term for it. We often see synergy in teamwork situations, where individuals lend their strengths to a collaborative framework in such a way that the contributions slot together perfectly, growing into a greater whole that expands beyond their limits. Ideally, this is what we're all reaching for as we build and shape our teams. When conditions are … [Read more...]
Make Low Employee Productivity a Thing of the Past
"The simple act of paying positive attention to people has a great deal to do with productivity." -- Tom Peters, American business author. Teamwork rules in the corporate environment. As the leader of your team—whether it consists of a small group, a division, or an entire corporation—the team's success ultimately rests on your shoulders. While the stress of maintaining high productivity may "roll down the hill," so to speak, you can divest yourself of only so much responsibility for your team's performance. Guaranteeing high performance may seem a daunting task, but it basically boils down to prevention and maintenance. Maintenance takes place when you have to jump in and fix something when it goes wrong. Preventive measures are put in place in the beginning to prevent breakdowns from … [Read more...]
Adjusting Your Attitude for Maximal Productivity
Simply put, your attitude is the state of mind you present to the world. To succeed in the workplace, the sum of the factors that comprise your attitude must be positive, so it pulls you forward on your path to success. In my experience, a positive outlook helps leaders attain the improbable on a regular basis, both from themselves and through others. At a minimum, it will help you get through those inevitable times when everything looks dark and seems difficult. When interviewing workplace superstars for upcoming books, something that used to surprise me (but doesn’t anymore) is with rare exception, they think positively. They’ve discovered a little secret—when your reach exceeds your grasp, you can accomplish amazing things with a positive attitude. I’ve interviewed many leaders who … [Read more...]
Clearing the Errors: Fixing Six Common Mistakes in the Corporate Environment
"The first mistake in public business is the going into it." -- Benjamin Franklin, American politician, publisher, and inventor. Despite Ben Franklin's tongue-in-cheek observation, as quoted above, we Americans insist on "going into public business." The tendency arises naturally from our capitalistic system, where we can make good lives for ourselves if we work hard and follow a few logical rules. But as organizations grow and age, institutionalized mistakes creep into the workflow. Some seem obvious with a little self-analysis, some less so. In this article, I'll take a look at half a dozen that you, as a leader, should keep an eye out for. 1. Lack of a clear mission and vision. If you don't know where you're going, how will you know when you get there? Formulate simple, clear-cut … [Read more...]
A Look in the Crystal Ball: Challenges Leaders Will Face in 2014
"It is not in the stars to hold our destiny, but in ourselves." -- William Shakespeare, British playwright and poet. Let's face it: business life won't be getting any easier or slower or less complicated (unless human nature and civilization undergo a radical reversal). Technology will keep advancing at a rapid pace, and the changes it brings will continue to reverberate through our society. When I was growing up, many things we take for granted now didn't even exist: cell phones, CDs, DVDs, home computers, and satellite radio, just to name a few. Now they're commonplace things most of us enjoy. What might be commonplace 30 years from now? There's no telling, but what I can say is this: the business leaders who are ready and willing to embrace the future will be the ones who prosper … [Read more...]
Aim for the Stars: Five Steps to Help You Climb the Corporate Ladder
"You cannot push anyone up a ladder unless he be willing to climb a little himself." -- Andrew Carnegie, American billionaire and philanthropist. It's basic human nature to want to better yourself, so it's no surprise that the vast majority of workers want to climb the organizational ladder as far as possible during the course of their working careers. The money tends to increase the higher you go, so rank hath its privileges. Many entry- to mid-level workers look toward management as a goal, and those already in management often want to ascend higher. Let's say you're already middle management and have an eye on the distant gleam of the C-Suite. You can improve your odds of getting there if you: 1. Get down to business. If you've aimed for management from the very beginning, this … [Read more...]
Making Employees Partners in Business: Realistically Democratizing the Workplace
"A genuine leader is not a searcher for consensus but a molder of consensus." -- Martin Luther King, Jr., American religious and civil rights leader. Professionally, my life's work has revolved around making work easier and more productive for everyone involved. So I find the concept of democratizing the workplace attractive, which involves giving employees more freedom and allowing them to participate in decision making. When employees feel empowered in their work, they’re more likely to take ownership of their jobs and contribute more discretionary effort, thereby increasing their productivity. To succeed, democratization has to take place within a framework guided by leaders. Yes, your team members should be partners in the accomplishment of goals, but they are not necessarily equal … [Read more...]
The Fast Beating the Slow: The Need for Speed in Modern Business
"If you don't have a goal, you will score zero even if you run with the fastest speed." -- Israelmore Ayivor, African author and blogger. According to some futurists, there may come a time when technology evolves so rapidly we won't be able to keep up with it. At that point, the future will become completely unpredictable. They call this the Singularity—and some believe it's just around the corner. In the business world, change already moves at a breakneck pace. No longer do three- to five-year strategic plans suffice. As I've pointed out in my latest book, Execution IS the Strategy, static plans go stale within months. Indeed, some companies are reviewing strategy quarterly or even monthly. Front-line employees must have the permission and the flexibility to work with any tactics … [Read more...]
