“It's only by saying "no" that you can concentrate on the things that are really important.”—Steve Jobs, founder of Apple Longtime readers of this blog know that one of my least-favorite phrases is, "That's not my job." I believe most workers should willingly try to handle all aspects of their positions. Taking on new tasks is the only way of really understanding and internalizing them, no matter how well-documented the task is. Some nuances only become evident when you're in the thick of things. However, sometimes "That's not my job" is a valid, if ill-advised, excuse—especially if you already have too much to do, or find yourself on the verge of overwork, where one last procedural straw might break the back of your ability. I recommend you phrase it in a way that doesn’t destroy … [Read more...]

“Habit is habit and not to be flung out of the window... but coaxed downstairs a step at a time.”—Mark Twain, American author and storyteller Unlike the form of substance abuse it was named after, workaholism is neither a disease nor an addiction. Rather, it's an out-of-control bad habit that can damage your health, ruin relationships, destroy self-esteem, and even kill you. It may make you a bit more productive, but the productivity rise typically proves minimal; for most workers, a 40- to 45-hour workweek is just as productive as an 80-hour week. The human mind and body soon hit a point of diminishing returns where fatigue and mistakes slow you down. There are much easier, more reasonable ways to boost your productivity. Fortunately, the habit of overwork can be broken (ironically … [Read more...]

“Complaining can be an easy way to bond with people. Feeling like things are less than perfect can be an automatic place for your mind to rest.”—Marie Forleo, American media pundit During these trying COVID-19 times, when everyone is stuck at home, it can be difficult to be grateful. Oh, sure, you thought you’d love to be able to work from home full-time, but when it happened, many people changed their minds and got down in the dumps. It’s hard not to be able to go anywhere and visit your favorite restaurants. So how can we be grateful in times like this? When I began researching the concept of gratitude as a productivity enhancer, I wanted to take a holistic view and discuss both the positives and negatives. Admittedly, the term "gratitude" indicates a lack of negative associations; … [Read more...]

“... a mind needs books as a sword needs a whetstone, if it is to keep its edge.”—George R. R. Martin, American novelist Work is work, and rest is rest. But there's no reason you can't spend a little time cleaning and honing your most important work tool (your mind), even while you're taking it easy— as long as what you do is fun and doesn't interfere with your rest. Even better, it should be as different from work as possible. Except for those happy few whose hobbies are the same as their work (meaning they don't really work a day in their lives, according to the old saw), the above description may sound like something of a paradox. On the face of it, it is. But it's mostly a matter of making sure you don't let your brain turn completely to mush during your time off. Sure, you … [Read more...]

“The reward for work well done is the opportunity to do more."—Jonas Salk, the inventor of the polio vaccine. We all perform our work tasks at different rates of speed. What might take one person eight hours might take another four, due to experience, training, focus, automation, or systems. And therein lies one of the biggest issues at the heart of the standard modern business model — one that has increased annual productivity on the one hand and stalled it on the other. Until recently, the productivity increase has outweighed the slowdown; however, that’s becoming less true as time goes on. Have you ever finished your tasks and meetings for the day, double-checked everything, and then found yourself with nothing urgently due? Many of us have. Sure, you could start on some other … [Read more...]

“People who know what they're talking about don't need PowerPoint.” – Steve Jobs, Co-Founder of Apple. We all know that traditional meetings, while necessary and useful to some extent to make decisions, tend can be time-wasters; in some companies, they take up most of the day. Then there are the nap-inducing slide presentations, complete with lowered lighting. Whole books have been written about the shortcomings of such meetings, so I won't belabor them here. That said, there are some alternatives to traditional meetings that tend to be shorter and less stultifying. Some have arisen due to new technology; others need no technology at all. With the rise of the coronavirus, it just may be time for you to start exploring some of these other options. Here are just a few: Walking … [Read more...]

“Rationalization is a process of not perceiving reality, but of attempting to make reality fit one's emotions.” – Ayn Rand, Russian-American author and philosopher. It's always something, right? As the saying goes, life is what happens while you're busy making other plans. You want to write the great American novel, but you can't quite get up early enough to squeeze in that distraction-free daily hour, and you decide you're not a great writer anyway. You want to start jogging twenty minutes a day, but you're too tired, or the temperature’s too cool, or the weather’s too rainy. You have a paper due in your class, but it's been a long day, so you say, "I'll work on it after dinner. I deserve a break." After dinner, you reason, "Ehhh, I'm just going to watch this episode of Bones, and then … [Read more...]

“The energy of the mind is the essence of life.” – Aristotle, ancient Greek philosopher. It's not quite a buzzword yet, but one term that's recently gained traction in business circles is "chronotype." As the name indicates, it has to do with time — specifically, the time of day a particular worker feels at their best in terms of physical energy. Dr. Michael Breus made the term popular in his 2016 book The Power of When. Breus defines four basic chronotypes:  bear, wolf, lion, and dolphin. Frankly, there's not a huge difference between the recommended wake/sleep times for Breus's chronotypes, though he does pinpoint the times when each peaks during the day. Meanwhile, the rest of us have lived for years with awareness of two basic types of workers: larks and night owls. Larks (most … [Read more...]

“Burnout often has as much boredom in it as exhaustion.” – Ingrid Fetell Lee, American author. Productivity experts have riffed on the topic of burnout for decades, because it's a highly visible theme in the business world. We all know about karoshi, the phenomenon of working oneself to death sometimes seen in Japanese culture. We see it less in Western culture, possibly because most Western nations have limited work-weeks and lots of PTO. Or maybe we don't see it because we just don't look for it; American work-weeks tend to be longer than most, and there's no government-mandated minimum vacation. Most business articles on the topic of burnout focus on preventing it. That's laudable, but what if you've already become entrapped by it? Well, here's how to start climbing out. … [Read more...]

“Effective teamwork begins and ends with communication.” – Mike Krzyzewski, American college basketball player and coach. Whenever you start working with a new manager, make one your first goals to determine the ground rules of your relationship, especially how you interact. Some rules are baked-in, based on your relative positions in the organizational hierarchy, but a surprising number aren't. Ideally, your new leader will let you know the basics, but if they don't, it's up to you to step up and ask. One of your most significant "rules of engagement" is determining your manager's favored communication method. This is a key aspect of effectively "managing up." Ideally, the lines of communication should always remain open and clear, with communications coming to you from your … [Read more...]