
“It's only by saying "no" that you can concentrate on the things that are really important.”—Steve Jobs, founder of Apple Longtime readers of this blog know that one of my least-favorite phrases is, "That's not my job." I believe most workers should willingly try to handle all aspects of their positions. Taking on new tasks is the only way of really understanding and internalizing them, no matter how well-documented the task is. Some nuances only become evident when you're in the thick of things. However, sometimes "That's not my job" is a valid, if ill-advised, excuse—especially if you already have too much to do, or find yourself on the verge of overwork, where one last procedural straw might break the back of your ability. I recommend you phrase it in a way that doesn’t destroy … [Read more...]