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"Don't lower your expectations to meet your performance. Raise your level of performance to meet your expectations."—Ralph Marston, American writer and motivational speaker. Mention the term "performance improvement" to another office worker, especially if you're in management or human resources, and they're likely to fall silent or turn pale. No matter how it's presented, most workers associate performance improvement with the "performance improvement plan," a common method of putting workers on probation and collecting evidence against them before they're terminated. Fair or not, the concept of performance improvement has become connected with that sort of sting. But let’s think about it another way! Ambitious, progressive workers who are truly engaged with their work are always … [Read more...]