
by Laura Stack, MBA, CSP, CPAE "Many times what we perceive as an error or failure is actually a gift. And eventually we find that lessons learned from that discouraging experience prove to be of great worth."—Richelle E. Goodrich, American author. Experience sets veteran workers apart from novices and is a large part of what makes them attractive and important to any organization. Most veterans aren’t necessarily smarter than their younger colleagues or more talented. They have much more experience, wisdom, and better connections. More significantly, veteran workers know what they're supposed to do, how to do it, and have done it so many times it's become ingrained habit. But here's their real advantage: Veterans not only know what to do — they also know what not to do, and when … [Read more...]