“Human spirit is the ability to face the uncertainty of the future with curiosity and optimism. It is the belief that problems can be solved, differences resolved. It is a type of confidence.” – Bernard Beckett, New Zealand author.   Writers often compare business to a competition, or to war itself, the ultimate competition. I've done it myself many times, for good reason. In business as in war, you're competing with others for limited resources. If you're able to secure those resources long-term, you can thrive. Business is less rough on its contestants and civilians than war, but it can be just as ruthless in its way. Carving out a market share and then holding it against all comers isn't easy. It requires constant work and a steady resolve, so it's no wonder so many military terms … [Read more...]

“All men's miseries derive from not being able to sit in a quiet room alone.” – Blaise Pascal, French mathematician, physicist, and inventor.   The to-do list is a basic tool of time management, and nearly everyone uses one to some extent. We all know they work best when they include fewer than eight or ten items: ideally a couple of high-priority, high-impact tasks supplemented with other "want to do" tasks. Despite our best efforts, however, "task creep" invades our lists, and often we add more and more items, taking on additional projects that require daily allotments of our time. Eight or ten becomes 15 or 16, and suddenly the to-do list becomes impossible to complete. This requires you either to divide your time into ever-finer increments per task, work late to fulfill those … [Read more...]

“I prefer physical exhaustion over mental fatigue any day.” – Clotilde Hesme, French actress.   By some estimates, the average worker makes 35,000 decisions during their work day. They include what to wear and eat, the type of latte to buy at Starbucks, and whether to open a new tab on your browser or check email. Every click is a decision. According to some experts, you start the day with only so much ability to decide. Once you get below a certain level of "ego depletion," you reach "decision fatigue." At first, researchers thought this was purely a mental effect. But as with the candy commercials, where someone turns from a mean grouch into a cool character after eating a Snickers bar, other research has convincingly linked decision fatigue to your level of the brain's favorite … [Read more...]

“Burnout occurs when your body and mind can no longer keep up with the tasks you demand of them. Don’t try to force yourself to do the impossible. Delegate time for important tasks, but always be sure to leave time for relaxation and reflection.” – Del Suggs, American author and leadership development speaker.   In our high-stress business world, burnout is always a danger. After overloading on work, life may lose its luster. Things you once enjoyed are becoming dull. You start to wonder if your work matters. You can barely get out of bed in the morning. You're not just exhausted; you can't get unexhausted. Stress isn't the mind-killer most people think it is. It's strain—unrelieved stress—that gets to you. It breaks you emotionally and physically, putting you so deep in a hole of … [Read more...]

“The heart and soul of the company is creativity and innovation.” – American businessman Bob Iger, Chairman and CEO of The Walt Disney Company.   Success depends on working both hard and smart. Hard work gets things done; smart work boosts your productivity and gives you important things to do. Those who can grow a vast crop of ideas tend to reap high productivity, even if the ideas that survive to harvest prove few and far between. It only takes one idea to make you rich—or to save your team and organization a fortune. Consider drive-through windows. Band-Aids. The top-down squeeze bottle. Post-It Notes. My favorite management guru, Peter F. Drucker, wrote a whole book titled Innovation and Entrepreneurship for good reason. He saw plainly that innovation and creativity drive … [Read more...]

“Nothing is so fatiguing as the eternal hanging on of an unfulfilled goal.” – American Philosopher William James.  We all procrastinate sometimes, despite its negative impact on our productivity. The word "procrastinate" comes from the Latin roots pro (forward) and crastinus (belonging to tomorrow), which developed into ­procrastinat in English, meaning "deferred until tomorrow." Perfect, right? So why do we knowingly put important things off that we know we need to do? Many of us believe procrastination arises from laziness, and maybe that's true sometimes. Maybe it's mostly true for some people. But I believe the chief cause of procrastination is subconscious fear. So let's take a look at the five fears I believe contribute most to procrastination. If you see yours here, that might … [Read more...]

“Sometimes our stop-doing list needs to be bigger than our to-do list.” –Patti Digh, American self-help author.   As an experienced professional, you may think you know your way around a to-do list…but do you really? Possibly you've gotten a bit off track. Is that list you're putting together really a to-do list, or just a big pile of things you wish you had time to do but don't? Whether your list has just a few tasks tough enough to make you cringe, 37 tasks that don't matter much, or everything is marked "high priority,” you may be doing it wrong. Here are some common to-do list mistakes, along with ways of Doing It Right. There's too much stuff on it. This is why I don't like productivity philosophies that recommend you put everything in one pile before getting to work. … [Read more...]

“The cross pollination of disciplines is fundamental to truly revolutionary advances in our culture.” – Neil deGrasse Tyson, influential American astronomer. In agriculture, cross-pollination occurs when pollen from one field of crops interacts with another, creating hybrids. This is often deliberate, as a form of experimentation when trying to create new crops (like the grain triticale, a cross of wheat and rye).  However, it just as often occurs naturally when genetically modified crops cross-pollinate and fertilize traditionally modified crops. Scientists have long since learned that mixing experts in multiple disciplines can "cross-pollinate" and spark new ideas. For you Big Bang Theory fans, think of Sheldon (a physicist) and Amy (a neurobiologist) working together to determine … [Read more...]

“Ready, fire, aim. Do it! Make it happen! Action counts. No one ever sat on their way to success.” – Tom Peters, American business writer In the business literature, especially in articles written by academics lacking practical experience, you occasionally see tut-tutting about those who just "throw mud at the wall and see what sticks" in terms of execution. This deserves eye-rolling, because that "mud-flinging" is what people outside the ivory tower call testing. More on that in a moment. For now, let's go back to the origin of so many modern business practices: the military. Yes, the military teaches the "Ready, Aim, Fire!" methodology. However (and it's a big however): You must sight-in every new rifle using Ready, Fire, Aim until you adjust its sights to hit the bullseye … [Read more...]