“If you pay peanuts, you get monkeys.” – Goldsmith's Rule, per Sir James Goldsmith, British industrialist. Who's responsible for maintaining the quality of your workplace team? The answer might seem obvious, but don't assume it's just the team leader. Your manager or supervisor may have a lot of input, and certainly they or a predecessor probably built the team in the first place; but they're not in complete control of team quality. Everyone on the team has a place in maintaining a highly-productive team. By now, you surely realize that even if you're not the team lead, you can do many things to contribute to your team's productivity. But let's look at a special case. Suppose you want fellow top-notch co-workers to stay on your team long-term. That way, you won't have to constantly … [Read more...]

“Your workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of business, and you can leverage that knowledge.” – Harvey Mackay, American businessman and author. Many savvy business people will tell you that the true secret of success is cultivating profitable relationships with anyone related to your work: coworkers, colleagues, clients, prospects, even vendors. Sometimes, the least expected person is the one who saves your bacon—like that quiet but hardworking teammate, or the networking associate you met at a conference last year. While relationships are in fact deeply important, it's how you use them that really matters. You're surely familiar with the principle of the lever, one of the world's simple machines: using a … [Read more...]

“Pessimism leads to weakness, optimism to power.” – William James, American philosopher and psychologist. Pessimism is trending nowadays; the old can-do Horatio Alger attitude has been deemed old fashioned. Of course, some segment of the populace has always found it fashionable to sneer at the "naive," but the ranks of the disaffected have swollen in recent years due to the disappointment of the Great Recession, a long-static job-market, and the failure of the old employer/employee social contract. And that's understandable. But any assumption that most modern workers, especially the up-and-coming Millennial generation, are simply unwilling to work hard is simply not true; and it's a mistake to ever think otherwise. Now more than ever, workers want to feel like what they do matters. … [Read more...]

“Slow and steady wins the race” – English-language aphorism. We've all heard the fable of the tortoise and the hare, the classic that teaches us to never underestimate an opponent. No matter how talented you are, hard work and consistency can still beat you if you're cocky and complacent. Rationally, we know the hare will really beat the tortoise every time, because hares don't suffer from laziness, complacency, perfectionism, or analysis paralysis. If hares ever had those traits, Mother Nature would have weeded them out ages ago. But as apex predators, humans have learned to outwit nature; and so, the point of the story is well taken. No wonder we've taught it for three thousand years. When I ran a half marathon a few years ago, I decided my goal was to successfully complete the race, … [Read more...]

“Once time is gone, it will never come back. That’s why it’s so bizarre to me that professionals often use their time inefficiently — by procrastinating, by perfecting an unimportant task, or by just sitting around in the office, trying to be seen. It seems to me that professionals should husband time as an irreplaceable resource.” – Robert Posen, American businessman and writer. If nothing else, productivity boils down to the way you manage the work time entrusted to you. You want to squeeze as much productivity out of your time as humanly possible, so you should hoard it; be selfish about it; and never waste a minute of it (unless you’re doing it on purpose to relax). The reality of extreme productivity is that nothing is left to chance. Some may view this as terminally boring, even … [Read more...]

“Alone, we are smart. Together, we are brilliant.” – Steven Anderson, American educator. Thanks to recent advances in computing and telephony, we now have so many collaboration tools available that we can share almost any task with ease. Video conferencing, product management, document sharing, messaging—you name it, and there's an app or ten. Or a hundred. In this blog, I'll review five apps just about anyone can use, no matter how distributed your team. I'm sure some will seem as outdated as smoke signals in ten years, but today they're either proven standbys or bleeding-edge tech. In each case, I'll also mention similar popular apps. Evernote. Despite recent complaints about expense and bloating, I still like Evernote as a way to catalog articles, documents, or images with a … [Read more...]

“When we decided not to sell our business, people called us a lot of things besides crazy—things like arrogant and entitled. The same words that I've heard used to describe our generation time and time again. The Millennial Generation. The 'Me' Generation. Well, it's true. We do have a sense of entitlement, a sense of ownership, because, after all, this is the world we were born into, and we are responsible for it.” – Evan Spiegel, co-founder and CEO of Snapchat. As many business leaders will happily tell you, workers of the Millennial Generation are lazy, spoiled brats, with an overblown sense of entitlement that will surely be the ruin of us all. But as I recall, elders have laid the same charges against youth for millennia, generation after generation. Funny how civilization remains … [Read more...]

“Night is purer than day; it is better for thinking and loving and dreaming. At night everything is more intense, more true. The echo of words that have been spoken during the day takes on a new and deeper meaning.” – Elie Wiesel, American political activist and writer. To the great regret of those who love the night, who come alive late in the day and whose productivity skyrockets in the afternoon, the modern world is built around morning people. Most people do seem to function better in the morning, feeling liveliest before noon and producing more, and more easily than at any other time of day. Hence the standard advice to "eat that frog" first thing in the morning, put your highest priorities at the chronological top of your to-do list, and avoid email just after sitting down, so you … [Read more...]