“A relationship without trust is like a cell phone without service. All you can do is play games." – Origin unknown Business is supposed to be strictly about financials and hardnosed, logic-based decisions, based solely on what's best for the company and its shareholders. Right? This seems to be the public perception of business, anyway, fostered by the popular media and sadly, by certain corporations where the quest for cash regularly overrides human concerns. Those of us who actually deal with businesses on a daily basis know this perception is mostly untrue. What’s more important that the human side of business—the most important asset? In large businesses, whole departments exist that do nothing but find good workers and try to keep them happy. Of course, there's an equilibrium … [Read more...]