Stop Trying to Be on Time! Victor Borge, the Danish humorist and musician, was well into a performance when a woman came in late, fighting her way through the rows to her seat near the front. Borge stopped playing and as she proceeded—trampling over people, rustling, and disturbing her way to her seat—he said (much to her chagrin, as all eyes focused on her ill-timed arrival), “Excuse me, excuse me, excuse me.” After she sat down, he walked over near where she was sitting and said, “Where are you from, Ma'am?” “Fifty-Seventh Street,” she said. “Well, Lady, I'm from Denmark, and I was here on time.” While Borge might have been trying to get a laugh from his audience, his obvious annoyance speaks to the principle of Preparation in Mark Sanborn’s newest book, The Encore Effect: How to … [Read more...]