Measure Your Progress

Measure your Progress by Laura Stack

You must link strategic planning and goal setting, with everyone on the team having goals that support the plan and each other. Not only do all involved have to perform the day-to-day tactical tasks that drive the operation, they also have to work on the higher-level, strategic goals as well—the parts that will eventually become their daily work. Along the way, they must constantly assess whether the tasks they complete in the short term will get them where they need to go in the long term. This chapter takes a closer look at the process in the context of metrics, and how they might apply to your organization. 1. Plan your course. Once you’ve (a) achieved buy-in, (b) set goals, and (c) made efforts to align those goals with your organization’s, you must decide how you and your team … [Read more...]