![](https://theproductivitypro.com/wp-content/uploads/2010/09/MH900411811-300x3001-300x300.jpg)
"Save the cheerleader, save the world." -- An often-repeated phrase on the NBC-TV series Heroes. "In the early days, I didn’t have the money to pay decent salaries, so I didn’t get good people. I got nice people, but I didn’t get good employees." -- Louise Hay, self-help author Recently, I introduced you to my Productivity Management Matrix, a quick way of categorizing your team members that compares an individual's competence with their level of work engagement. When constructing the matrix, I realized that workers tend to fall into four basic types, which I call Campers, Cheerleaders, Defectors, and Productives. Last time, I described Campers: the low-performance, low-engagement chair-huggers who come to work for one reason and one reason only: to get a paycheck. This time, I'll … [Read more...]