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Ensure Engaged, Empowered Employees

Posted on 01/16/2014 by ·
Ensure Engaged, Empowered Employees by Laura Stack #strategy

When you have a lot at stake or a very high interest in an outcome, you’re more likely to do a better job (or at least try to). Your team members feel the same way. If they don’t enjoy their work, they won’t be motivated to spend discretionary effort on the strategic goals you set for them. Wouldn’t you rather be surrounded by people in whom you have full trust and confidence they will get things done? Your team will have more ownership in their work if you encourage them to take initiative, improve processes, and make last-minute changes vital to timely execution. Here are some simple, common-sense ways to achieve that confident competence: 1. Increase your ratio of engaged to disengaged employees. This requires not only personal strength but flexibility and empathy as well. If you … [Read more...]

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Teaching Self-Discipline: Controlling Non-Productive Urges at the Team Level

Posted on 01/14/2014 by ·
Teaching Self-Discipline: Controlling Non-Productive Urges at the Team Level by Laura Stack

"We all have dreams. But in order to make dreams come into reality, it takes an awful lot of determination, dedication, self-discipline, and effort." -- Jesse Owens, American Olympic athlete. I love Robert Orben's famous quip, "Don't smoke too much, drink too much, eat too much, or work too much. We're all on the road to the grave—but there's no need to be in the passing lane." Most folks see this statement as a warning to take care of yourself and do everything in moderation. But like all good humor, it contains multiple levels—and when you get right down to it, Orben's statement is also about championing self-discipline over self-indulgence. Many Americans know Orben best for his newsletter Orben's Current Comedy, where he introduced tens of thousands of gags over the years. Back in … [Read more...]

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Promises to Keep: Productive and Reliable Goal-Setting Strategies

Posted on 01/07/2014 by ·
Promises to Keep: Productive and Reliable Goal-Setting Strategies by Laura Stack #productivity

"What you get by achieving your goals is not as important as what you become by achieving your goals." -- Henry David Thoreau, American writer and philosopher. Workplace goals are the knots that tie together all the other factors crucial to modern business success: flexibility, agility, engagement, empowerment, hard work, self-discipline, teamwork, cross-functionality, you name it. They shape attention and give us direction in an increasingly chaotic world. German-American theorist Hannah Arendt once wrote, "Promises are the uniquely human way of ordering the future, making it predictable and reliable to the extent that this is humanly possible." Goals represent a species of promise, and they apply to corporate teams as much as they do to any other human endeavor. Arendt knew quite … [Read more...]

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Shape the Culture

Posted on 01/02/2014 by ·
Shape the Culture by Laura Stack #productivity

Employees make hundreds of independent decisions every week without consulting their superiors. What guides them? Organizational culture. It tells them how to respond to workplace situations, from handling unprecedented service requests to whether or not to risk telling the boss a new idea. Many senior managers struggle with this concept, because they find it difficult to define. Culture is like a cloud: You know it’s there, but it’s nearly impossible to grasp. How do you come to a consensus on culture, and then get dozens, hundreds, or even thousands of people to think and act the way you’ve agreed on? You don’t, really: culture evolves over time. But you can direct its evolution. Keep these things in mind while doing so: 1. Develop an attitude of excellence for your team to follow. … [Read more...]

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The Only Thing That Matters: Trading Theory for Action—and Results

Posted on 12/31/2013 by ·
The Only Thing That Matters: Trading Theory for Action—and Results by Laura Stack #productivity

"In theory, there is no difference between theory and practice. But in practice, there is." -- Yogi Berra, American baseball manager. "Human beings must have action; and they will make it if they cannot find it." -- Albert Einstein, German-American physicist. Procrastination. Perfectionism. Waiting for more information. Fear in all its forms. There are dozens of reasons—probably hundreds—for staying safely within your comfort zone rather than stepping out into the dangerous, prickly world of change. Some may even seem logical. After all, you're going to face change whether you like it or not; so why deliberately add even more to the agenda? Well, there's the old "stagnation is death" argument: If you don't change, you can't grow. But maybe you don't care about growing, just … [Read more...]

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Outgrowing the Old: The Necessity of Change Management

Posted on 12/03/2013 by ·
Outgrowing the Old: The Necessity of Change Management by Laura Stack #productivity

"He who rejects change is the architect of decay. The only human institution which rejects progress is the cemetery." -- Harold Wilson, British politician. Successful businesses have always adapted readily to change, but at no time in living memory—and likely at no point in history—has adaptability been a more desirable business trait than it is today. Given our recent economic difficulties, in combination with accelerating technological sophistication, change occurs almost daily—whether we want it to or not. The greatest obstacle to necessary change is a reluctance to modify or abandon procedures that have become familiar and comforting. But a flexible, agile organization has no choice but to change in the face of reality. As German philosopher Friedrich Nietzsche once pointed out, … [Read more...]

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Whistling Up an Orchestra: The Value of Teamwork in the Workplace

Posted on 11/14/2013 by ·
Whistling Up an Orchestra: The Value of Teamwork in the Workplace by Laura Stack #productivity

"There's no I in team, but there is in win." -- Michael Jordan, American basketball player. Those of us who gravitate toward leadership in business organizations—or create our own businesses as entrepreneurs—tend to be the independent sort. It seems ironic, then, that we achieve our highest levels of productivity only when we come together as teams. The fact remains that human beings are social creatures. We couldn't have been otherwise and risen to become this planet's dominant species. Nearly everything worthwhile we've achieved has come about as a result of team effort. Even those we often perceive as lone-wolf geniuses—people like Einstein, Mozart, and Da Vinci—worked in a collaborative milieu (e.g., science and music) or surrounded themselves with talented people they could … [Read more...]

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Continued Progress Requires Constant Reevaluation

Posted on 10/18/2013 by ·
Continued Progress Requires Constant Reevaluation by Laura Stack #productivity

Like that children's song, some workplace tasks just never seem to end (“It’s a small world…”). They constantly cycle, and you can't shift your attention away for long, lest something slip out of whack (sorry for getting that song in your head). As exasperating as this may be, it's the reality. Consider, for example, the constant reevaluation of personal and team workflow. Few things are more necessary—or, in the end, more rewarding. The "good enough for government work" argument doesn't cut it in the white-collar world. So it makes sense to reexamine your tasks regularly, always looking for easier, faster ways to do them. Begin by reading widely in your field, so you know about new breakthroughs and theoretical approaches. Once you have a new workflow process up and running, keep a … [Read more...]

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Teaching the Mission: Helping Your Team Understand and Achieve Alignment

Posted on 10/16/2013 by ·
Teaching the Mission: Helping Your Team Understand and Achieve Alignment by Laura Stack #productivity

Just as your car runs more smoothly and requires less energy to go faster and farther when the wheels are in perfect alignment, you perform better when your thoughts, feelings, emotions, goals, and values are in balance." — Brian Tracy, American motivational speaker and writer. In 2001, energy company Enron self-destructed in a scandal that still amazes those of us who witnessed it. Despite the core values literally carved into the façade of its Houston headquarters—Respect, Integrity, Communication and Excellence—top executives completely lost track of their company's official Mission and Vision. Instead, they focused on feathering their own nests and defrauding stakeholders to the tune of billions of dollars. As a leader, you can't allow anything like that to happen on your watch. … [Read more...]

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Excellence, Planning, and Effort: Baking the Productivity Cake

Posted on 09/04/2013 by ·

"One of the great challenges of our age, in which the tools of our productivity are also the tools of our leisure, is to figure out how to make more useful those moments of procrastination when we're idling in front of our computer screens." -- Joshua Foer, freelance American journalist and 2006 U.S.A. Memory Champion. As a rule, you don't just stumble across productivity—and it doesn't strike you out of the blue like a gift from Heaven. One of the most cogent observations I've seen on the subject comes from motivational speaker Paul J. Meyer: "Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning, and focused effort." Print out that quote, frame it, and hang it prominently on your wall. Take it to heart—because Meyer certainly … [Read more...]

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