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"People are born with intrinsic motivation, self-esteem, dignity, curiosity, joy in learning… monetary awards are not a substitute for intrinsic motivation." – W. Edwards Deming, American author, statistician, and engineer. To the shock of many managers and executives of the older generations, throwing extra money and privileges at underperforming workers no longer causes them to perk up and start producing like they should. Oh, it helps on occasion or temporarily, especially for younger workers and during economic downturns. But increasingly, motivations imposed from the outside simply fail. To many leaders, this seems bizarre, but they're viewing the picture only from their own perspectives; they assume what would work for them works for everyone. But it doesn't always work, especially … [Read more...]