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Accept the Credit When It’s Due—and the Blame, Too

Posted on 09/20/2013 by ·
Accept the Credit When It’s Due—and the Blame, Too. Moving from the “Employee” to the “Employer” Mindset by Laura Stack #productivity

Accept the Credit When It’s Due—and the Blame, Too. Moving from the “Employee” to the “Employer” Mindset Accountable people follow through on their promises, and they don’t blame others if unforeseen circumstances trip them up. They honor Harry S. Truman's favorite expression: "The buck stops here." To what extent do you refuse to blame other people or external factors when things don’t go right? Accepting personal responsibility is challenging, even for otherwise competent professionals. Case in point: before every speaking engagement, I send my client a ten-question email survey to forward to 15-20 random audience members (the responses help me tailor my comments to the group and make sure I'm addressing the correct issues). One of the questions is, "What is the number one thing you … [Read more...]

Filed Under: Leadership & Teamwork, Performance · Tagged:

Beyond the Talk: Why Only Performance Matters

Posted on 09/18/2013 by ·
Beyond the Talk: Why Only Performance Matters by Laura Stack #productivity

"An ounce of performance is worth pounds of promises." -- Mae West, American actress. "Confidence... thrives on honesty, on honor, on the sacredness of obligations, on faithful protection, and on unselfish performance. Without them it cannot live." -- Franklin Delano Roosevelt, 32nd President of the United States. If talk got things done, humanity would already have colonies all over the solar system, and we'd probably be reaching for the stars. Instead, we all but gave up on manned spaceflight more than 40 years ago, and decided to send (relatively) cheap robotic probes to the planets instead. Not that they've been a waste; we've learned a lot. But our entire species is still living on one planet. My point? Simply that with a few therapeutic exceptions, no amount of talking and … [Read more...]

Filed Under: Performance · Tagged: ,

The Evils of Micromanaging, and How to Overcome Them

Posted on 09/16/2013 by ·
The Evils of Micromanaging, and How to Overcome Them by Laura Stack #productivity

For those of you who manage others, let’s begin with a quiz to do a quick check of your micromanagement tendencies. Please read through these questions carefully and answer them honestly, yes or no. What’s true of you most of the time? Do you often find yourself standing over subordinates’ shoulders, directing their work? Do you regularly redo your employees' work, even as a form of instruction? Do you second-guess employees on a daily basis? Do you require sign-off on every task, no matter how minor? Are you convinced of the truth of the old saying, "If you want something done right, you've got to do it yourself"? Do you work 12+ a day, trying to put out brushfires and rechecking everything you're responsible for? Do you have a hard time focusing on the big picture? If … [Read more...]

Filed Under: Leadership & Teamwork · Tagged: , , ,

Ruthless Prioritization

Posted on 09/11/2013 by ·
Ruthless Prioritization by Laura Stack #productivity

Based on a mountain of evidence (and my own extensive experience), it's clear that prioritization is one of the most difficult issues plaguing modern workers, who stare at 117-item to-do lists. This holds true from the lowliest intern all the way up to the pinnacle of the C-Suite. Because you only have so much time in your day, you have to spend some of it figuring out how to rank order your tasks. You know how difficult this can be and how easily fumbled—we've all dropped the ball occasionally. You may have problems setting priorities for the multiple projects you're juggling, or your boss may insist everything she hands you has top priority. Whatever the case, you have to scramble to keep up, risking overwork and overwhelm. With that bald reality staring you in the face, one thing … [Read more...]

Filed Under: Time Management · Tagged: , ,

Email in Black and White

Posted on 09/09/2013 by ·

Sometimes technology seems more trouble than it's worth (e.g., the spam clogging our email inboxes). You already know how to blacklist spammers, marking them as junk or creating a rule to send them straight to Deleted Items. But do you whitelist? Set up a new email address dedicated to inbound messages from your work team and protect it with a whitelist. 1. While in the secret account, open your e-mail client's Whitelist feature. You'll usually find the Safe Senders option under Filters or Junk Mail settings. 2. Create your whitelist. Add ONLY the addresses of project teammates, your manager, key partners, and major clients who will use the “secret” email address. 3. Change the FROM field when responding. One click sets the From field back to your regular email address, so … [Read more...]

Filed Under: Tools & Systems · Tagged: , , ,

Walking the Tightrope

Posted on 09/06/2013 by ·
Walking the Tightrope by Laura Stack #productivity

I realize all you young go-getters would work 25/8 if possible; however, heed this advice from a 20-year business veteran who tried that: 1. You can't maintain a breakneck pace forever. Sure, you have to invest plenty of time getting your business aloft, but you shouldn't still be working so hard three years later. Something's gotta give—don't let it be you. 2. Protect your time. Keep external challenges from destroying your focus and eating your precious time. Block out time to concentrate on your strategic priorities and erect barriers against interruptions. 3. Know when to unplug. If you don’t take care of yourself and get the R&R you need, you won’t have the energy to take care of your business and other people. Carve out personal time to do the things you enjoy, away from … [Read more...]

Filed Under: Life Balance · Tagged: , , , ,

Excellence, Planning, and Effort: Baking the Productivity Cake

Posted on 09/04/2013 by ·

"One of the great challenges of our age, in which the tools of our productivity are also the tools of our leisure, is to figure out how to make more useful those moments of procrastination when we're idling in front of our computer screens." -- Joshua Foer, freelance American journalist and 2006 U.S.A. Memory Champion. As a rule, you don't just stumble across productivity—and it doesn't strike you out of the blue like a gift from Heaven. One of the most cogent observations I've seen on the subject comes from motivational speaker Paul J. Meyer: "Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning, and focused effort." Print out that quote, frame it, and hang it prominently on your wall. Take it to heart—because Meyer certainly … [Read more...]

Filed Under: Business Productivity · Tagged: ,

Your CORE Time Management System

Posted on 08/30/2013 by ·
Your CORE Time Management System by Laura Stack #productivity

To manage your time effectively, you’ll need to track all the information required to keep your life and schedule moving along smoothly. To a large extent, this will depend on the personal time management system you adopt—paper-based, electronic, or some hybrid (combination) method of both. Information arrives and gets stored in myriad ways today, due to all the new technologies constantly being introduced. Most people track contacts, communication, meetings, notes, and to-do lists within their personal systems, which could include: Information delivery software such as Outlook or Google, intranets, and instant messages. Texting and apps using your favorite Smartphone, tablet, or handheld, such as Droid, iPad, Kindle, or Blackberry. Information capturing methods, including … [Read more...]

Filed Under: Time Management · Tagged: , , , , , ,

The Execution Continuum: Your Means of Spinning Victory from Chaos

Posted on 08/28/2013 by ·
The Execution Continuum: Your Means of Spinning Victory from Chaos by Laura Stack #productivity

"However beautiful the strategy, you should occasionally look at the results."—Sir Winston Churchill, former Prime Minister of the U.K. "Building a visionary company requires one percent vision and 99 percent alignment." -- Jim Collins and Jerry Porras, American authors of Built to Last: Successful Habits of Visionary Companies. As with so many other things, business has borrowed the concepts of "strategy" and “tactics” from military and games theory, where the two are typically regarded as discrete if interrelated topics. When business still moved at human speed, we could afford to consider them separately. In the Electronics Era, we no longer can. We need to perceive tactics and strategy as what they truly are: points on an Execution Continuum, along with several other critical … [Read more...]

Filed Under: Business Productivity · Tagged: , , ,

Productive Mentoring

Posted on 08/26/2013 by ·
Productive Mentoring by Laura Stack #productivity

Leaders tend to have one of two opinions on the value of mentoring inexperienced workers: either "it's something that would be nice to do if only I had the time," or "it's a complete waste of time." But in truth, mentoring is never a waste. In fact, it can boost the productivity of both the mentee and mentor significantly, and by doing so, it contributes to the success of the entire organization. But mentoring becomes a productivity accelerator only when taken seriously—i.e., when it becomes more than lip service or an educational tool indulged in as time permits. Productive mentoring kicks it up a notch, driving performance and challenging mentees to grow into their roles in profitable ways. Making It Work Everyone involved must be willing to take time for mentoring; you can't … [Read more...]

Filed Under: Business Productivity · Tagged: ,