Can you believe this?  Radio Shack laid off 400 workers—via email!  Talk about a major breech of email etiquette.  I was just laughing at another article I read about someone being laid off via text message on her phone, and I even thought to myself, “Oh, great, pretty soon they will be laying people off via email” and boom!  How rude.  Out of 65,000+ people surveyed on an AOL site, 93% said email is an inappropriate way for a company to lay off employees.

Let’s remember one of the basic rules of messaging: the more emotional and complicated the message, the greater the need for a rich medium, such as a face-to-face conversation with a real person.  How will this people remember this employer? Bitterly.  When better times arise, will they want to return to Radio Shack?