The Power of Gratitude: How Saying Thanks Contributes to Your Bottom Line

The Power of Gratitude: How Saying Thanks Contributes to Your Bottom Line by Laura Stack #leadership

"Piglet noticed that even though he had a Very Small Heart, it could hold a rather large amount of Gratitude." -- A.A. Milne, British author of Winnie-the-Pooh. Shortly after Robert Eckert joined the ailing Mattel toy company as CEO back in Y2K, he convened a large meeting of all its employees to thank them all for their fine work—and for the even finer work they were about to do. Eckert firmly believed that most people go to work willing to over-deliver. From that foundational belief, a culture of gratitude sprung forth, allowing Mattel to become the envy of the manufacturing industry. While it took several years to turn the company around, Mattel made Fortune's list of the “Best Companies to Work For” from 2008 through 2013. Adding the Attitude of Gratitude to Your Business E … [Read more...]