Looking for the SPEED formula? Click here. "This is a ruthless world, and one must be ruthless to cope with it." -- Charlie Chaplin, American actor. "Human nature is potentially aggressive and destructive and potentially orderly and constructive." -- Margaret Mead, American anthropologist The word "ruthless" often gets a bad rap in the business world—and well it should, when companies mistreat clients, vendors, or employees. But in two business cases, ruthlessness is acceptable (even essential) within reasonable limits: when striving for a greater market share, and when trying to maximize your personal productivity. Both flavors of ruthlessness will make you unpopular among some groups—your competitors on the one hand, and certain co-workers on the other. But you don't work for your … [Read more...]