"Email, instant messaging, and cell phones give us fabulous communication ability, but because we live and work in our own little worlds, that communication is totally disorganized." -- Marilyn vos Savant, American newspaper columnist. Communication may be the most important factor in any partnership, and it's certainly a glue that binds a team together. But it comes in many forms, especially in the workplace. Two of those are texting and Instant Messaging (IM), which are common means of modern business communication today. How do we make the best use of each in a teamwork environment? At first glance, IM and text seem very similar, and sometimes we use the terms interchangeably. But they actually refer to distinct methods of electronic communication. Text is of course phone-to-phone, … [Read more...]