The ability to persuade is essential in virtually all fields. My mentor, Dianna Booher, has just published a new book called What MORE Can I Say? Why Communication Fails and What to Do About It, which presents nine principles of persuasive communication essential for anyone hoping to change someone’s mind or actions. I’m pleased to provide the following exclusive guest post on how you can make your communication more productive. The Link Between Persuasion and Productivity By Dianna Booher Change usually involves a period of chaos until people struggle through it to success. Solutions are seldom pain free. Even the world’s most powerful software requires a learning curve. Influencing people to take action—whether to buy your product, accept your recommendation, or change their … [Read more...]
Are Punctuation and Grammar Quandaries Punching Holes in Your Productivity?
Ever had an argument with a colleague about the commas in a sentence like the following? The battery pack gives you several options: 6 hours, 4 hours, 3 hours and 40 minutes, 2 hours and 45 minutes. Is that four options or five options? A comma before the last and makes it clear. But do you ALWAYS need a comma before that last and? Answer: No, the serial comma is optional. But you’re always safe to use it for clarity sake—as illustrated in the “battery-pack” sentence. Here are a couple tips to prevent grammar gaffes and save you a few minutes in reaching for a reference book: • The assure/insure/ensure dilemma: (All three words mean to give a guarantee—but they aren’t interchangeable.) Use assure only when you’re referring to someone talking or writing. Use insure only when … [Read more...]