In the Decision Comes the Dilemma

It’s the little moments that count. Specifically, one moment: The space in between choosing what to do or what to work on next. It’s that second when you think to yourself, “Okay, what should I do next?” In that space of time, you choose to be productive…or not. We face these moments in the normal course of our days. They represent a fork in the road, where we choose our behavior. For example, if someone cuts you off in traffic, in that split second, you choose whether to flip him off and or apply the brake. It’s not that you’re still not angry¬—you are—but you’re making a purposeful choice in how you’re going to let your self-talk manifest itself. If your partner is in a foul mood and says something snippy to you, in that following second, as you inhale, you choose whether to escalate … [Read more...]

Tightening Your Focus

The modern leader's biggest problems rarely stem from a lack of commitment or work ethic. Most of us are quite willing to work hard, and often for a distressing number of hours. And it's not as if we don't understand time management; anyone who has made it to a significant leadership position has mastered the basics, or they wouldn't occupy their current post. The real problem is that many leaders haven't learned to expand and refocus their understanding of time management to take into account the realities of their new positions—even as they accrue more and more power over the lives and livelihoods of more and more people. As you climb the corporate ladder, your ability to focus on your strategic priorities becomes increasingly important. With every rung, your actions impact the company … [Read more...]

Ruthless Productivity

Looking for the SPEED formula? Click here. "This is a ruthless world, and one must be ruthless to cope with it." -- Charlie Chaplin, American actor. "Human nature is potentially aggressive and destructive and potentially orderly and constructive." -- Margaret Mead, American anthropologist The word "ruthless" often gets a bad rap in the business world—and well it should, when companies mistreat clients, vendors, or employees. But in two business cases, ruthlessness is acceptable (even essential) within reasonable limits: when striving for a greater market share, and when trying to maximize your personal productivity. Both flavors of ruthlessness will make you unpopular among some groups—your competitors on the one hand, and certain co-workers on the other. But you don't work for your … [Read more...]

Rising from the Ashes

In the modern business world, we sometimes tout failure as a virtue that almost inevitably leads to success. Popular examples include Thomas Edison's 1,000+ unsuccessful attempts to improve the light bulb before hitting on the right solution, and Bill Gates' unsuccessful first business. Experts tell us repeatedly to fail forward, to fail as fast as possible, to dare to fail—because it makes us smarter and better in the long run. So it was refreshing to encounter a Harvard Business School working paper called "Performance Persistence in Entrepreneurship" that takes the opposite perspective.[i] The authors discovered that brand-new entrepreneurs succeeded just about as often as those who had tried before and failed (18% vs. 20%). The most successful entrepreneurs were those who had already … [Read more...]

Nailing It: Helping Others Implement Your Strategy

"The best CEOs I know are teachers, and at the core of what they teach is strategy." -- Michael Porter Your value as a leader stems largely from your role as team visionary, the person who defines the priorities for your group. In the modern workplace, you do this best not by executing decisions, but by engaging your team members’ energies. Your ultimate goal should be to channel their efforts, abilities, and dedication in such a way that they align as closely as possible with the strategic priorities of your organization. So easy to say—but so hard to do. Once you've formulated your strategy, be prepared to focus like a laser and direct every bit of energy you can spare toward implementation. That doesn't mean you have to run yourself into the ground to accomplish this, but you do have … [Read more...]

Machines Melt Minds

Machines melt minds. And not in a good way, like warm butter melting on a fluffy stack of pancakes. No, in a bad way, as in a meltdown that sends profits into a death spiral. Productive workers get this. That’s why they come out from behind their machines and keep their minds fresh and buzzing at the company softball league, the annual Holiday bash, the weekend corporate retreat, or a trip to a motivational seminar. Productive workers know that blazing one’s eyeballs behind a monitor all day can fry brain cells. So don’t overlook the value of going to the health club or fostering deeper relational bonds by getting off your bottom and walking over to a coworker’s office to talk about a heated issue. Bill Gates and Steve Jobs may have given us the tools we need to get the job done. But, … [Read more...]

It’s Really Laziness

Spotting incompetence is simple. Look for the people who know full well what they need to change about themselves to be more productive but refuse to do so. We all have flaws and areas in need of improvement. That’s normal and healthy. Moreover, sometimes these weaknesses remain for a time in our blind spots. But the moment an employee’s awareness has been raised, he has an obligation to begin remedying the flaw, not celebrating it. Those who do single themselves out as such are incompetent. You know the ones. Here are some unbelievable but true examples: 1. “Yeah, I know I need to organize my files, but that’s just how I am. Always been this way. You should see my clothes closet at home!” Gee, now there’s an advertisement to broadcast! When employees telegraph their areas of improvement, … [Read more...]

Just Say No to Your Inner Control Freak

"Project management is God's gift to the control freak." -- Unknown. A forceful personality can provide certain advantages in a competitive workplace, helping you work your way up the ladder more quickly than you otherwise might. But fair warning: if your favorite management slogan is "my way or the highway," expect a few delays in your drive to the top. Granted, you can survive with this attitude, especially if you're a genius or use less-than-scrupulous tactics to advance. But nobody loves a control freak. Your subordinates will never you give you 100% if you disempower them, hover over their shoulders, or constantly disparage their abilities or judgment. They'll either resent you or will get so nervous they won't be able to do their jobs right. And if you're always in their business, … [Read more...]

Resourceful Self-Distraction: Is There a “Good” Kind of Procrastination?

"Anything worth doing is worth doing badly -- at first." -- Brian Tracy, American motivational speaker and author. "The greatest conflicts are not between two people, but between one person and himself." -- Garth Brooks, American singer.   Very few people can honestly say they’ve never dragged their heels on a task, or dawdled over a project they should have put more serious effort into. We may not feel proud about it, but we procrastinate anyway. Why? Often, it boils down to one of the common issues: feeling overwhelmed, fearing failure, or disliking the task. Then too, I've known people who dilly-dallied because they feared running out of work too soon. This happens most often in jobs that continue only as long as the work lasts, like construction or temporary positions, though it … [Read more...]

To Collaborate…Or Not?

"Every sin is the result of a collaboration." -- Lucius Annaeus Seneca, ancient Roman philosopher. As Will Rogers once pointed out, "It isn't what we don't know that gives us trouble, it's what we know that ain't so." Sometimes we make unwarranted assumptions that just don't hold up under close scrutiny...but they survive longer than they should because we don't scrutinize them. Here's a good workplace example: collaboration. As much we might like to think otherwise, not everything requires it. I can almost hear the shocked gasps from those enthusiastic souls who've bought into this sacred cow, seduced by cheerful slogans like "Teamwork Makes the Dream Work!" and "There's No 'I' in Team!" Now, please understand: I believe wholeheartedly in the value of teamwork. It's as obvious as a slap … [Read more...]