Delegating to Providers Inside and Outside the U.S.

These days, the ability to effortlessly send data just about anywhere in the world makes international business much simpler and more profitable than ever before. One result is that national borders don't mean as much as they used to; and therefore, offshoring—i.e., delegating specific business functions to service providers in other countries, where labor is cheaper—has become a common practice. Who hasn't contacted a call center and ended up talking to someone with a melodious Indian accent? Offshoring represents a natural evolution of business in the global village. But don't forget the benefits of "inshoring": i.e., outsourcing business functions to providers in your own community, or at least your own country. I don't mean to belittle offshoring by any means; it certainly has its pla … [Read more...]

Abandonment, outsourcing, discipline and other difficult productivity questions

Time is your most valuable possession. What tasks do you devote the most energy to every day? You may be working hard to climb the big ladder of success, but you'll waste a lot of energy (and time) if you discover it's leaning on the wrong wall. An intense, personal commitment to achieving your goals gives you the vigor you need to move forward every day. Try these time management tips on for size. 1. Practice purposeful abandonment. If you have too much on your plate, get rid of anything that doesn't meet your objectives or have long-term consequences for your work. Your only other option is overwork and flagging energy. 2. Get some help. Don't try to do everything yourself, especially if you're running a business. Hire someone to deal with all the repetitive or minor tasks anyone can … [Read more...]