Operational Efficiency: Energizing Accountability at the Leadership Level

Operational Efficiency: Energizing Accountability at the Leadership Level by Laura Stack #productivity

In the wake of the Enron scandal a dozen years ago, I saw a cartoon by Wiley Miller that nicely summed up the situation. The one-panel drawing showed an angry-looking man bursting through a door labeled "Accountability Department"—and finding no one there, because the office's sole occupant was hiding under his desk. In the post-Enron era, it sometime seems like accountability doesn't mean much anymore, especially when we see high-level executives duck responsibility for their mistakes or laziness with a wave of their C-Suite Golden Tickets. But these represent exceptions to the rule, not standard procedure. Accountability does still matter. Rampant Self-Honesty If you've made it to a leadership role, then you didn't get there by accident. Your superiors elevated you to the p … [Read more...]